In our Human Resource Department, we are training personnel on business email and netiquette. The question that arises is why do we need email etiquette? A company needs etiquette rules for professionalism, efficiency and protection from liability.

There are some good websites that cover email etiquette. We will also go over good and bad etiquettes and some basic rules.

Good Email Etiquette

• Review company email policy
• Be polite
• Delete anything not needed
• Watch what you send out
• Run spell check

Bad Email Etiquette

• Typing in capitals
• Sending really large attachments
• Sending irrelevant messages
• Criticizing peoples spelling and grammar

All personnel will have to sign an email policy once completed.